PROBLEM SAV INODIVE

I bought a tylitec lamp from inodive bought at the PARIS show in January.

Already returned in June and again the same problem of surface coating behavior reappears

INODIVE takes as its purpose a lack of rinsing of the aluminum part and now

they tell me that I have misused the on and off part of my lamp. Should I trust them?

can you give me info to have a good service from the brand tilytec

Thank you and careful attention must make progress in his sav